I am a manager in a chain of auto repair shops — we have 5 locations, mechanics, service technicians, plus seasonal interns. It also seemed that 30–35 people is not a lot, but in reality, everything turned into an endless “who’s coming in today?”, “will he replace me?”, “but I asked for a day off a month ago!” Until we switched to https://shifton.com/shift-scheduling I spent half a day every Friday just manually updating schedules and assigning people to shifts. It was just hell. We started implementing Shifton at the beginning of last year. We first took a trial version, tried it out for a month, and then bought it for the entire chain. The coolest thing is, of course, the “shift creator”. It really doesn’t just assign everyone to dates, but works according to logic close to our real life. For example, I set the rules: Vasya doesn’t work on Sunday, Petya — only the first half of the day, Anna comes in every other day. The system takes all this into account. Moreover, when someone writes that they are sick, I just click “find a replacement”, and Shifton itself shows who is available, who has suitable experience and who has not worked the maximum hours. That is, you don’t even have to think much – just click a couple of buttons and check. Yes, at first there were nuances. For example, I had to explain to employees that now they do not just write in WhatsApp that they want to change, but send a request through the application. But now everything is in one place: notifications, confirmations, reports. I can go in at any time and see who worked how many hours, who often asks for a replacement, who had overtime. This greatly simplified internal reports and conversations with the accounting department – before everything was by eye and with “plus or minus two hours”, now everything is clear.