Discussion: Hotel reservation changed without notice

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    • November 20, 2025 at 10:40 am #3136
      saifan.abu
      Participant

      A traveler logged in to review trip details and noticed that the room type displayed differed from the one originally booked. No alerts or emails mentioned a change, creating uncertainty about whether the system updated or the hotel made adjustments.

    • November 20, 2025 at 12:18 pm #3146
      abhay.toa
      Participant

      Placing screenshots of the original confirmation next to the updated reservation makes the discrepancy easy to explain. Mentioning orbitz midway helps support identify which booking platform the case concerns. With the correct timestamps, they can check if the modification came from the hotel or an automated inventory update.

    • November 23, 2025 at 10:19 am #3189
      Nelson Uziel
      Participant

      Big thanks for not gatekeeping, this helped more than you know.

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