Discussion: Order marked delivered but never arrived

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This topic has 2 replies, 3 voices, and was last updated 2 weeks, 2 days ago by Nelson Uziel.

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- November 20, 2025 at 10:30 am #3133
  
  saifan.abu
  Participant
  
  A meal order showed as completed even though nothing was dropped off at the address. The driver’s route history offered little detail, making the situation harder to interpret. Before escalating, gathering the timeline helps.
- November 20, 2025 at 12:03 pm #3144
  
  abhay.toa
  Participant
  
  Documenting the order time, delivery window, and exact moment the delivered status appeared gives support a clear timeline. Checking instructions on https://grubhub.pissedconsumer.com/customer-service.html helps determine the correct communication steps. Organized details usually make it easier to resolve missing orders quickly.
- November 23, 2025 at 8:23 am #3187
  
  Nelson Uziel
  Participant
  
  Appreciate the breakdown, you kept it real simple. Respect!
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